Platform Engineer I
Blackhawk Network (company site, opens in a new tab)BengaluruOn-siteDirect career pageEst. 12–22 LPA
Posted 18h ago
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Job description
Structured overview of role & requirements
About This Role
- Lead Major Incident Management by coordinating technical teams to restore BHN's production platforms during high-severity incidents with clear communication to all stakeholders.
- Engineer automation, dashboards, monitoring, and AI-driven tools to improve platform reliability and reduce manual operational effort.
- Operate production systems including 24×7 on-call support, continuously analyzing operational data to drive engineering decisions and enhance platform resilience.
Minimum Requirements
- Bachelor's degree in Computer Science, Engineering, or equivalent practical experience.
- Experience in Platform Engineering, DevOps, SRE, Infrastructure Engineering, Technical Operations, or a similar technical role.
- Strong Linux fundamentals and experience with AWS or another major cloud platform.
- Work Experience Required: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Experienced in production operations and Major Incident Management with demonstrated problem-solving and technical triage skills.
- Proficient in building automation, observability platforms, CI/CD improvements, and AI-assisted engineering tools.
- Comfortable working in a fast-paced environment requiring 24×7 on-call participation and cross-team communication during critical incidents.