EUT Platform Engineer
Johnson Controls (company site, opens in a new tab)6+ yrsPuneOn-siteDirect career pageEst. 12–20 LPA
Posted 16h ago
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Job description
Structured overview of role & requirements
About This Role
- Design, deploy, and maintain Windows 10/11 and macOS enterprise end-user computing environments ensuring high availability, security, and compliance.
- Manage device lifecycle including provisioning, imaging, patching, decommissioning, and software deployment using endpoint management platforms like Microsoft Intune.
- Provide Level 3 technical support and troubleshooting for complex endpoint hardware, OS, applications, and security issues across global environments.
Minimum Requirements
- Bachelor's degree in IT, Computer Science, or related field, or equivalent experience.
- 6+ years of experience in enterprise end-user computing environment support.
- Strong hands-on administration and troubleshooting experience with Windows 10/11 and macOS platforms.
- Experience with Microsoft Intune or other Mobile Device Management (MDM) solutions and knowledge of Active Directory, Azure AD, and Microsoft 365 identity management.
Ideal Candidate Profile
- Experienced in enterprise device lifecycle management and endpoint security compliance across Windows and macOS in global, cross-functional teams.
- Proficient in scripting and automation (PowerShell, Bash, Python) to drive deployment automation and operational improvements.
- Skilled in high-level incident management, root cause analysis, and service improvement within ITIL frameworks.