Manager, Client Insights and Strategy Delivery
NPS Prism (company site, opens in a new tab)5–8 yrsGurugramOn-siteDirect career pageEst. 18–32 LPA
Posted 16h ago
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Job description
Structured overview of role & requirements
About This Role
- Lead insight delivery and presentations for existing clients using NPS Prism data, highlighting competitive comparisons and investment priorities.
- Own day-to-day client relationships and account plans, including onboarding, usage support, renewal risk management, and multi-year growth roadmaps.
- Plan and lead end-to-end client workstreams, manage junior team members, collaborate with Product and Operations, and support APAC business development including sales and marketing efforts.
Minimum Requirements
- MBA degree is mandatory.
- 5 to 8 years of full-time work experience with at least 3 years in consulting or a similar client-facing role.
- Excellent English communication skills with strong executive presence, and ability to engage senior client stakeholders.
- Work Experience Required: 5 to 8 years full-time, including 3+ years in consulting or similar client-facing roles.
Ideal Candidate Profile
- Experienced in consulting or client-facing roles with demonstrated ability to turn complex data into clear insights and strategic storylines.
- High ownership and multitasking capability comfortable with managing multiple client workstreams and teams independently.
- Skilled communicator comfortable with senior executives and adept at consultative selling, client engagement, and cross-functional management in a tech-driven, growing SaaS environment.