Executive - Soft Service
Cushman & Wakefield (company site, opens in a new tab)5+ yrsHyderabadOn-siteDirect career pageEst. 7–11 LPA
Posted 16h ago
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Job description
Structured overview of role & requirements
About This Role
- Oversee daily housekeeping and soft service operations across the property including cleanliness checks and consumable inventory management.
- Manage and evaluate all soft service sub-vendors (housekeeping, waste management, pest control, landscaping) ensuring SLA compliance and conducting monthly performance reviews.
- Coordinate site activities, handle client complaints via helpdesk, maintain records and reports, and lead team training and scheduling to ensure smooth service delivery.
Minimum Requirements
- Graduate degree required.
- Minimum 5 years of experience in a similar role within corporate housekeeping/soft services.
- Experience managing multiple vendors and coordination of facility services.
- Work Experience Required: Minimum 5 years in the same profile with corporate.
Ideal Candidate Profile
- Experienced in comprehensive facility and soft service management in large corporate or commercial properties.
- Strong vendor management skills with ability to monitor SLA compliance and conduct performance evaluations.
- Operationally focused with capability in team leadership, scheduling, training, and client service resolution.