Senior Executive - Operations
DHL (company site, opens in a new tab)3–5 yrsHaryanaOn-siteDirect career pageEst. 6–10 LPA
Posted 1d ago
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Job description
Structured overview of role & requirements
About This Role
- Manage end-to-end warehouse operations ensuring receipt, storage, and dispatch adhere to agreed SOPs and customer SLAs.
- Serve as primary contact for daily customer coordination and drive continuous improvement initiatives to enhance service and reduce turnaround time while controlling costs.
- Lead warehouse staff and contracted agencies, oversee stock accuracy through regular audits, and ensure timely MIS reporting and compliance with safety and quality standards.
Minimum Requirements
- 3 to 5 years of experience in warehouse operations or supply chain management.
- Any graduate degree is required.
- Proven ability to manage warehouse performance metrics, stock reconciliation, and customer service coordination.
- Not explicitly mentioned: Notice period or strict location requirements.
Ideal Candidate Profile
- Experience handling high-pressure operations environments with a focus on meeting SLAs and service delivery excellence.
- Strong financial acumen related to operational costs and performance impact.
- Demonstrated leadership in team development and implementing continuous improvement in warehouse settings.