Staff Product Designer, Consumer
ServiceTitan (company site, opens in a new tab)8+ yrsKarnatakaOn-siteDirect career pageEst. 30–48 LPA
Posted 16h ago
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Job description
Structured overview of role & requirements
About This Role
- Lead discovery research and design for ServiceTitan's consumer booking platform, focusing on AI-powered solutions that improve booking conversion, trust, and repeat usage.
- Design and prototype AI-driven consumer experiences including human-AI interaction patterns, price estimate trust cues, and error handling.
- Collaborate cross-functionally to ship high-quality, user-centered design solutions and mentor junior designers on product design and empathy.
Minimum Requirements
- 8+ years of experience designing consumer (B2C) products, especially marketplace, booking, or on-demand service apps.
- Proven experience designing AI-powered or AI-assisted product features for non-technical audiences with trusted, useful outcomes.
- Strong UX research skills with end-to-end ownership from discovery to shipped solutions.
- Work Experience Required: 8+ years; Notice Period: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Experienced in fast-paced or startup environments with ability to independently drive design projects from concept to validation.
- Demonstrated leadership in product design with the capability to provide design judgment, mentor peers, and influence roadmaps.
- Deep knowledge of human-AI interaction design, especially designing for trust and usability in first-time, anxious consumer audiences.