Knowledge Content Management Product Owner
Fujitsu (company site, opens in a new tab)2+ yrsBengaluruOn-siteDirect career pageEst. 12–22 LPA
Posted 16h ago
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Job description
Structured overview of role & requirements
About This Role
- Own end-to-end Knowledge & Content Management process execution and quality across Global Delivery using KPIs and OKRs.
- Lead and manage a global team of Subject Matter Experts and Knowledge Managers focused on process delivery, quality, and evolution including AI and automation integration.
- Drive process improvements, cost modelling, and cross-service line collaboration to enhance service operations and customer outcomes.
Minimum Requirements
- Minimum 2 years experience in an IT leadership role.
- Proven track record in Service Delivery and Knowledge Management.
- Strong business awareness and customer focus with experience in continuous service improvement.
- Native or Business Level English proficiency.
Ideal Candidate Profile
- Experienced in managing and developing global, matrixed teams with operational accountability.
- Familiar with integrating AI, automation, and new technologies into knowledge management processes.
- Strong strategic orientation towards process quality, cost efficiency, and customer-centric service delivery.