Staff Solution Support Engineer
GSK (company site, opens in a new tab)16+ yrsBengaluruOn-siteDirect career pageEst. 45–70 LPA
Posted 1d ago
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Job description
Structured overview of role & requirements
About This Role
- Lead the Solutions Engineering function, including strategy, team structure, hiring, development, and setting architectural and AI integration standards.
- Own production operations for Enterprise AI, managing KTLO, SLA commitments, incident management, and supplier delivery while engineering automation to reduce operational burden.
- Direct teams of engineers and AI agents to improve cost efficiency and value delivery, and establish Product Lifecycle Management (PLM) governance for AI products from ideation through retirement.
Minimum Requirements
- 16+ years in enterprise solution architecture, technical engineering, or equivalent with significant leadership in solutions engineering or architecture.
- Hands-on recent AI engineering experience deploying production AI/ML or LLM-based systems with coding ability in Python or similar.
- Expertise in enterprise integration patterns (APIs, event-driven architectures) and experience with MLOps/LLMOps including CI/CD and cloud native deployment.
- Experience owning production operations including KTLO, SLA/SLO accountability, incident management, and managing strategic suppliers.
Ideal Candidate Profile
- Proven leader in building and developing solutions engineering or technical architecture teams with clear development paths and coaching.
- Experience operating in a regulated enterprise environment (pharma, healthcare, or financial services) and representing integration architecture to senior technology and business leadership.
- Strategic thinker capable of standardizing integration patterns at portfolio scale and driving AI engineering standards and lifecycle governance across an organization.