Global Renewals Operations Manager
Anaplan (company site, opens in a new tab)5+ yrsOn-siteDirect career pageEst. 14–26 LPA
Posted 3h ago
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Job description
Structured overview of role & requirements
About This Role
- Develop and implement operational processes to ensure rigor and consistency in renewals aligned with revenue targets.
- Conduct data-driven analysis to identify churn trends and revenue growth opportunities and translate insights into actionable improvements.
- Support annual planning activities and prepare executive-level reports and presentations for renewal operations forecasts and reviews.
Minimum Requirements
- Bachelor's degree or equivalent; preferred fields: Mathematics, Finance, Accounting or similar.
- 5+ years of experience in Revenue Operations, Renewal Operations, Customer Success Operations, Business Analytics, or similar roles.
- Intermediate to advanced proficiency in Salesforce, CPQ, and Excel; experience with BI and analytics tools.
- Strong English communication skills with experience creating narratives for diverse audiences.
Ideal Candidate Profile
- Experienced in operations roles within high-growth SaaS or technology companies with multi-stakeholder management skills.
- Comfortable operating autonomously in fast-paced, evolving environments and managing multiple priorities without quality loss.
- Familiarity with AI-supported analytics and interest/experience in leveraging AI tools to enhance operational workflows.