Operations Engineer
Syniverse (company site, opens in a new tab)2+ yrsBengaluruOn-siteDirect career pageEst. 6–12 LPA
Posted 13h ago
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Job description
Structured overview of role & requirements
About This Role
- Provide escalated technical support and lead resolution for complex technical issues including coordinating internal and external resources.
- Install, monitor, maintain, and optimize production server hardware, software, and network infrastructure.
- Continuously monitor system and application health, perform root cause analysis on issues, execute action plans, and conduct user acceptance testing in production environments.
Minimum Requirements
- Bachelor's degree in Computer Science, Electronics, Telecommunication or equivalent experience.
- Minimum 2+ years of relevant experience in application support, technical customer support, problem management, databases, or software development.
- Experience with operating systems and database certifications preferred; Oracle certifications (OCP, OCA) and SQL Server Certified Engineer are a plus.
- Work Experience Required: Minimum 2+ years relevant professional experience.
Ideal Candidate Profile
- Ability to handle escalated technical issues independently and coordinate multi-team or third-party resources towards resolution.
- Experienced in monitoring and optimizing production environments with strong analytical and problem-solving skills.
- Comfortable communicating technical details clearly to both technical and non-technical stakeholders while managing customer expectations.