Lead, Business Analyst
Schneider Electric (company site, opens in a new tab)BengaluruOn-siteDirect career pageEst. 18–28 LPA
Posted 1d ago
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Job description
Structured overview of role & requirements
About This Role
- Act as primary liaison with Zone BRMs to capture, track, and prioritize new DCR requirements from business teams across regions.
- Coordinate and align zone-specific needs with global CXCT and DCR capability leaders to ensure prioritization and facilitate cross-team collaboration.
- Drive adoption and measurable business impact of deployed DCR tools by overseeing change management, monitoring usage metrics, and supporting zones in improving global DCR KPIs.
Minimum Requirements
- Experience Required: Not explicitly mentioned in the JD.
- Strong experience with demand intake, requirements management, and stakeholder governance in a global matrix environment implied.
- Proficiency in tracking demand pipelines and usage metrics through tools like Jira is required.
- Fluency in English as the role requires interaction with global and regional teams.
Ideal Candidate Profile
- Experienced in bridging global and regional business needs in technology transformation initiatives, particularly in Customer Experience and Commercial Transformation (DCR).
- Skilled at coordinating across multiple stakeholders including business relationship managers, capability leaders, and technical teams to drive consensus and prioritization.
- Able to manage adoption and change management programs to ensure deployed solutions deliver operational value aligned with global KPIs.