Quality Assurance Administrator
Wells Fargo (company site, opens in a new tab)1+ yrsHyderabadOn-siteDirect career pageEst. 6–12 LPA
Posted 11h ago
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Job description
Structured overview of role & requirements
About This Role
- Oversee and enhance Front Line Control Group supervision activities by monitoring sales, service, compliance, and operational practices to improve controls and processes.
- Support implementation and monitoring of risk-based supervision programs, including performance triggers and program-effectiveness measures to identify operational risks.
- Perform reviews and testing of policies, procedures, processes, and internal controls and escalate issues for further management action.
Minimum Requirements
- Minimum 1 year of Quality Assurance support or equivalent experience from work, training, military, or education.
- Minimum 1 year of Community Relations, Business Operations, or Strategic Planning experience.
- Minimum 1 year of experience in control testing.
- Ability to work flexible hours aligned to US business hours (standard shift: 1:30 PM to 10:30 PM IST).
Ideal Candidate Profile
- Experience in banking, financial services, operational risk, control management, compliance, conduct risk, or centralized supervision functions.
- Skilled in collaborating with US-based line of business teams and cross-functional stakeholders to drive risk mitigation and operational improvements.
- Familiarity with risk and control frameworks and reporting/data visualization tools such as Power BI, Tableau, and MS Excel.