Associate-Digital Product Operations
American Express (company site, opens in a new tab)3–4 yrsGurugramHybridDirect career pageEst. 12–22 LPA
Posted 1d ago
Reach people at American Express
People at this company you can reach
Log in to see who works here
Create a free account or log in to see the people at American Express you could write to:
- Recruiters & HR
- People in this function
- Work addresses
Your match
Against your primary resume
Log in to see your match score
Create a free account or log in to unlock your CV match score across:
- Role fit
- Experience
- Industry relevance
Protocol Intelligence
How competitive this role is
Competition
Background fit
Strictness
Log in to see why each signal reads the way it does.
Job description
Structured overview of role & requirements
About This Role
- Manage and maintain the product roadmap and backlog for a business unit within Global Servicing Communication, focusing on servicing capabilities.
- Act as a liaison between business stakeholders and cross-functional teams (scrum, Kanban, testing, technologies) to support product delivery and ensure alignment.
- Translate product roadmap into detailed product requirements, user stories, and acceptance criteria while identifying and communicating risks and opportunities.
Minimum Requirements
- 3-4 years of experience in Product Management and/or Product Development.
- Experience with servicing or digital experiences is a plus but not mandatory.
- Experience or knowledge of Agile SAFe processes is preferred but not mandatory.
- Work Experience Required: 3-4 years in relevant roles.
Ideal Candidate Profile
- Strategic thinker with proven ability to define customer needs and secure buy-in across organizational levels.
- Experienced at enabling cross-functional collaboration and working with engineering and process teams to clarify requirements.
- Demonstrates strong communication skills necessary to influence, engage, and align stakeholders towards decision making and collaboration.