Atlassian Project Manager
Accurate (Accurate Background) (company site, opens in a new tab)ThaneOn-siteDirect career pageEst. 8–15 LPA
Posted 1d ago
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Job description
Structured overview of role & requirements
About This Role
- Own and manage the entire Atlassian Cloud Platform including Jira Software, Jira Service Management, and Confluence administration, configuration, governance, and security.
- Lead the design, rollout, and continuous optimization of Jira Service Management service desk processes to improve SLA compliance, resolution times, and customer satisfaction.
- Manage cross-functional Atlassian projects from requirements to delivery, including roadmaps, workflows, training, reporting, and user enablement to standardize and enhance platform usage.
Minimum Requirements
- Experience managing and configuring Atlassian Cloud products (Jira Software, Jira Service Management, Confluence) with focus on system ownership and governance.
- Ability to lead service management design and implementation including incident, problem, and change management workflows.
- Work Experience Required: Not explicitly mentioned in the JD.
- Right to work in Australia indefinitely without company sponsorship.
Ideal Candidate Profile
- Experienced in Atlassian Cloud platform administration with a track record of owning and optimizing large scale Jira and Confluence environments.
- Proven ability to lead service management initiatives and cross-functional projects involving multiple stakeholders and technical teams.
- Strong governance and compliance focus with skills in access management, security audits, and process standardization across enterprise teams.