Fraud Operations Analyst
Citi (company site, opens in a new tab)5+ yrsPuneOn-siteDirect career pageEst. 8–14 LPA
Posted 11h ago
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Job description
Structured overview of role & requirements
About This Role
- Assist in minimizing fraud risk impact and preventing losses by applying fraud risk policy and controls.
- Perform short and long term forecasting and standardized fraud analysis to support decision making.
- Manage day-to-day responsibilities independently, ensuring quality and timely delivery while applying professional judgment in fraud risk scenarios.
Minimum Requirements
- 5+ years of relevant experience in fraud investigation, fraud claims process, or related role.
- Bachelor’s degree or equivalent experience required.
- Experience with banking operations, transactional processing platforms, and early fraud detection trend analysis.
- Proficiency in Microsoft Office and Microsoft Access; willingness to work rotational shifts.
Ideal Candidate Profile
- Experienced in fraud investigation and claims with practical knowledge of banking transactional platforms.
- Skilled in analytical thinking, structured problem solving, and applying risk/reward judgment within fraud operations.
- Capable of operating with autonomy under general supervision, handling complex issues with informed decision-making to protect organizational assets.