TechOps-BizOps-Global PMO Resource Manager-Manager
Ernst & Young (EY) (company site, opens in a new tab)PuneOn-siteDirect career pageEst. 20–32 LPA
Posted 1d ago
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Job description
Structured overview of role & requirements
About This Role
- Lead resource management, workforce planning, and talent deployment across managed services to optimize workforce utilization and support business growth.
- Drive skill gap analysis and partner with Learning & Development to create capability roadmaps and certification/upskilling programs.
- Establish governance frameworks and monitor KPIs to track workforce productivity, deployment, and hiring effectiveness while managing a team of Resource Managers.
Minimum Requirements
- Experience managing workforce planning, resource deployment, and talent acquisition in a large-scale technology services environment.
- Strong expertise in resource utilization metrics, workforce strategy, and demand forecasting.
- Proven leadership experience overseeing teams and stakeholder management with senior leadership.
- Work Experience Required: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Strategic workforce planner with operational leadership skills focused on demand fulfillment and capability development.
- Experienced in managing cross-functional teams in a geographically distributed, matrixed environment with complex stakeholder networks.
- Data-driven decision maker comfortable presenting workforce insights and governance metrics to senior leadership.