Associate Business Analyst
Razorpay (company site, opens in a new tab)BengaluruOn-siteDirect career pageEst. 6–12 LPA
Posted 1d ago
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Job description
Structured overview of role & requirements
About This Role
- Monitor system performance for top merchants and enterprise transactions, providing immediate alerts during issues.
- Analyze merchant metrics to create actionable business intelligence and maintain interactive dashboards for internal tracking.
- Communicate incident updates to stakeholders and collaborate cross-functionally to resolve issues and improve systems.
Minimum Requirements
- Experience with managing and interpreting large-scale datasets.
- Hands-on experience with business intelligence tools such as Tableau or Looker and proficiency in SQL for data analysis.
- Strong communication skills to convey technical insights and incident updates.
- Availability to work 24/7 in shifts.
Ideal Candidate Profile
- Data-driven operational focus with experience in real-time monitoring and incident communication.
- Comfortable working in fast-paced, shift-based environments supporting enterprise-scale fintech operations.
- Skilled in cross-functional collaboration to implement data-driven system improvements.