Learning Operations Senior Analyst
Accenture (company site, opens in a new tab)5–8 yrsBengaluruOn-siteDirect career pageEst. 10–18 LPA
Posted 1d ago
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Job description
Structured overview of role & requirements
About This Role
- Oversee and manage administrative aspects of learning and development initiatives, including scheduling tasks, resources, and priorities.
- Supervise a team of learning administrators or coordinators and implement processes for efficient learning administration.
- Manage learning management systems and track/report training metrics, ensuring compliance and supporting improvement recommendations.
Minimum Requirements
- Any Graduation degree.
- 5 to 8 years of relevant work experience in learning delivery operations or similar administrative roles.
- Proven team leadership experience and exposure to call center industry, preferably in technical sector.
- Project management skills with ability to plan, organize, and prioritize conflicting requirements.
Ideal Candidate Profile
- Experienced in learning administration with strong scheduling, resource coordination, and process implementation skills.
- Comfortable managing training platforms and producing management reports on performance and quality standards.
- Skilled in issue escalation and resolution within client and operational contexts in large organizational settings.