Services Delivery Manager (Professional services Team)
Check Point Software Technologies Ltd. (company site, opens in a new tab)BengaluruHybridDirect career pageEst. 15–30 LPA
Posted 1d ago
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Job description
Structured overview of role & requirements
About This Role
- Lead operational delivery activities for India Professional Services projects, including enterprise security implementations, migrations, and customer escalations.
- Drive consultant utilization, skill development, certification, and recruitment to meet annual business objectives.
- Own customer escalations end-to-end, manage stakeholder relationships, and improve project delivery processes and reporting.
Minimum Requirements
- Experience managing a team of technical consultants or engineers.
- Proven capability handling escalations and enterprise customer delivery situations.
- Strong operational management skills including resource planning, delivery governance, and forecasting.
- Work Experience Required: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Experienced in enterprise security deployments, ideally with Check Point technologies or similar firewall/migration projects.
- Operationally focused leader comfortable managing fast-paced, dynamic delivery environments and critical escalations.
- Strong stakeholder management skills, able to act as primary delivery partner to sales and cross-functional teams.