AI Functional Analyst
Fidelity International (company site, opens in a new tab)7+ yrsGurugramOn-siteDirect career pageEst. 18–32 LPA
Posted 11h ago
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Job description
Structured overview of role & requirements
About This Role
- Own functional administration and first-line user support for AI-based IT platforms including Generative AI tools and ensure effective user experience and licence management.
- Drive AI solution adoption via onboarding, training, knowledge content, and monitoring usage with feedback analysis for continuous improvement.
- Coordinate with AI Product Owners, technology teams, and stakeholders on platform enhancements, UAT, release readiness, and issue triage/escalation.
Minimum Requirements
- 7+ years in IT systems support, AI enablement, business analysis, change management, or related area.
- Practical knowledge of Generative AI concepts and first-line enterprise platform support including access and licence management.
- Experience in onboarding, training, adoption initiatives, and stakeholder management across global business and technology teams.
- Work Experience Required: 7+ years; Location Requirement: India; Notice Period: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Experienced in managing AI platform operations in regulated environments such as Legal, Risk or Compliance functions.
- Strong ability to translate user needs into actionable improvements, supporting AI governance and responsible use frameworks.
- Comfortable collaborating cross-functionally with product owners, tech teams, and governance to support continuous AI solution delivery and change management.