Coordinator -Learning Operations
RSM US LLP (company site, opens in a new tab)1–2 yrsGurugramOn-siteDirect career pageEst. 4–7 LPA
Posted 1d ago
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Job description
Structured overview of role & requirements
About This Role
- Execute day-to-day Learning Operations activities including processing events, data updates, and operational requests accurately and timely.
- Respond to employee, manager, and stakeholder inquiries and resolve routine issues to ensure a high-quality, service-focused experience.
- Support process execution, continuous improvements, audits, reporting, knowledge management, and special projects to enhance operational efficiency and compliance.
Minimum Requirements
- Bachelor's degree in human resources, business administration, or related field (or equivalent experience).
- 1+ year experience supporting Learning & Development and using Learning Management Systems.
- Proficiency in Microsoft Office applications including Co-Pilot.
- Strong attention to detail, written/verbal communication skills, and customer service orientation.
Ideal Candidate Profile
- Experienced in Learning Operations or Talent Operations with a focus on operational excellence and compliance.
- Comfortable managing multiple priorities in fast-paced environments and handling high inquiry volumes efficiently.
- Skilled in cross-functional collaboration and continuous process improvement initiatives.