Client Operations Support - Professional I
Fiserv, Inc. (company site, opens in a new tab)3–5 yrsThaneOn-siteDirect career pageEst. 7–12 LPA
Posted 1d ago
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Job description
Structured overview of role & requirements
About This Role
- Manage and complete account maintenance requests for client and merchant accounts, ensuring accuracy and timeliness.
- Support billing readiness by processing updates ahead of key monthly deadlines, collaborating across teams to resolve issues.
- Investigate and clarify maintenance-related issues, ensuring changes meet operational requirements and service timeframes.
Minimum Requirements
- Bachelor’s degree or equivalent experience.
- 3–5+ years of experience in merchant acquiring, payments, banking operations, client support, or financial services.
- Experience processing account updates in a high-volume operational environment with strong attention to detail.
- Work Experience Required: 3–5+ years in relevant financial services domains.
Ideal Candidate Profile
- Experienced in high-volume, deadline-driven operational environments tied to billing cycles or month-end deliverables.
- Demonstrates ability to collaborate cross-functionally to resolve operational issues and maintain service standards.
- Strong analytical and problem-solving skills with proficiency in using multiple systems and servicing platforms.