Forward Deployed Engineer (Voice AI / Telephony) - Delhi
Blue Machines (company site, opens in a new tab)4–6 yrsDelhi NCROn-siteDirect career pageEst. 12–22 LPA
Posted 1d ago
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Job description
Structured overview of role & requirements
About This Role
- Design, build, deploy, and optimize end-to-end production voice AI agents including conversation design and tool-calling logic.
- Develop scalable backend integrations (REST APIs, WebSockets, callbacks) connecting AI platform with enterprise client systems and manage AI orchestration using frameworks like LangChain and OpenAI APIs.
- Own technical client engagement by leading workshops, managing expectations, performing root-cause analysis on system issues, and traveling for live-call reviews.
Minimum Requirements
- 4-6 years software development experience including 2+ years shipping live LLM/AI applications such as agents, RAG, or chatbots; voice AI experience is a plus.
- Proficiency in Python or Java for backend architecture and integration tasks.
- Hands-on experience with cloud platforms (preferably Google Cloud Platform) and deep understanding of API protocols, WebSockets, and authentication (OAuth2, JWT).
- Strong client-facing communication skills with willingness to travel for on-site engagements.
Ideal Candidate Profile
- Experienced software engineer able to take full ownership of AI voice agent architecture and production deployment end-to-end.
- Comfortable working directly with enterprise clients, leading technical discussions and troubleshooting in live environments.
- Skilled in backend systems integration with a data-driven approach, capable of analyzing and optimizing AI agent performance metrics.