Business Analyst - Browsers
Airbus (company site, opens in a new tab)BengaluruOn-siteDirect career pageEst. 12–20 LPA
Posted 8h ago
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Job description
Structured overview of role & requirements
About This Role
- Own and manage the global enterprise browser environment, ensuring secure, high-performance user experience compliant with aerospace-grade security standards.
- Handle all browser-related service requests via ServiceNow, resolving issues within SLAs and maintaining high customer satisfaction.
- Lead full lifecycle management of browser deployment across diverse platforms (Windows, macOS, Chromebooks), including configuration via Active Directory and cloud tools like Google Admin Console.
Minimum Requirements
- Proven expertise in Active Directory GPO management and enterprise browser lifecycle management.
- Proficient in ServiceNow for incident/request management and stakeholder coordination across IT security and application owners.
- Basic technical knowledge of browser architecture and cloud/browser configuration management.
- Work Experience Required: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Experienced in managing complex browser environments with a strong security focus and compliance awareness.
- Skilled at translating technical browser and security configurations into operational business value in a global enterprise.
- Capable of navigating multi-stakeholder environments involving IT security, application owners, and end-users in a multinational setting.