Senior Cisco ISE-L2
NTT (NTT Group) (company site, opens in a new tab)MumbaiOn-siteDirect career pageEst. 12–20 LPA
Posted 8h ago
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Job description
Structured overview of role & requirements
About This Role
- Provide second-line support for Cisco ISE (3.x) environments, focusing on troubleshooting 802.1X authentication, posture assessment via Cisco AnyConnect, and endpoint profiling.
- Manage and resolve medium complexity incidents and service requests ensuring minimal downtime and adherence to SLAs; collaborate with clients and internal teams including network, security, and endpoint teams.
- Contribute to operational tasks such as monitoring client infrastructure, escalating issues appropriately, participating in change management, and supporting automation initiatives to optimize processes.
Minimum Requirements
- Strong hands-on experience with Cisco ISE version 3.x and solid understanding of ISE node architecture (PAN, MnT, PSN).
- Proficient in troubleshooting 802.1X, EAP (PEAP, EAP-TLS), Cisco AnyConnect posture module, RADIUS, TACACS+, and authentication/authorization issues.
- Basic networking knowledge including VLANs, DHCP, DNS, switching, wireless, and integration with Active Directory.
- Work Experience Required: Not explicitly mentioned in the JD; Workplace type: On-site.
Ideal Candidate Profile
- Experienced network or security engineer with practical skills in enterprise NAC deployment and Cisco ISE operations at second-level support or above.
- Comfortable working in an operationally intensive environment requiring proactive issue identification, ticket management, incident escalation, and collaboration across multiple teams.
- Able to engage in change management, documentation, and automation efforts to improve service delivery and client infrastructure reliability.