People Lead, Software Engineering
TSYS (Total System Services) (company site, opens in a new tab)PuneOn-siteDirect career pageEst. 10–18 LPA
Posted 15h ago
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Job description
Structured overview of role & requirements
About This Role
- Lead a team of Analysts responsible for monitoring, research, analysis, configuration, modernization, and enhancement of supported applications.
- Own people management responsibilities including being the primary point of contact for team members and managing operational and support functions.
- Ensure effective production support management including incident management processes.
Minimum Requirements
- Experience in production support management with a proven record of leading teams.
- Technical expertise in database management, Linux/Unix environments, and automation tools.
- Experience with production support processes and incident management.
- Work Experience Required: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Experienced in managing operational support activities within software engineering teams focused on application modernization and support.
- Strong leadership and communication skills to interact effectively with diverse groups including executives and technical staff.
- Demonstrates analytical and problem-solving skills with the ability to translate business needs into operational requirements.