Telecom Specialist II
Astreya (company site, opens in a new tab)8+ yrsHyderabadOn-siteDirect career pageEst. 12–20 LPA
Posted 15h ago
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Job description
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About This Role
- Lead architectural strategy and modernization for enterprise voice and legacy PSTN/POTS systems.
- Manage installation, lifecycle, and critical deployments of analog circuits and emergency lines.
- Act as final escalation point for complex outages and manage vendor/carrier relationships ensuring SLA adherence.
Minimum Requirements
- 8+ years managing enterprise voice platforms, carrier circuits, and legacy POTS/analog telephone systems.
- Bachelor’s degree in Electrical Engineering, Computer Science, Telecommunications, or equivalent experience.
- In-depth knowledge of telephony protocols (POTS hardware, SIP, SBCs), and enterprise networking fundamentals (TCP/IP, DNS, DHCP).
- Experience with diagnostic tools (Wireshark, analog line testers) and ITSM systems (ServiceNow, Jira).
Ideal Candidate Profile
- Experienced in managing critical 24/7 enterprise telephony operations and escalation at Tier-4 level.
- Technical SME capable of leading architectural standards and legacy system modernization in large organizations.
- Skilled in vendor and carrier management for telecom carrier relationships with strict SLA enforcement.