Operations Analyst
athenahealth (company site, opens in a new tab)2–4 yrsChennaiOn-siteDirect career pageEst. 5–9 LPA
Posted 15h ago
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Job description
Structured overview of role & requirements
About This Role
- Manage daily AR calling workflows ensuring timely follow-up with patients or payers.
- Handle denial management by identifying causes and executing next steps according to defined processes.
- Analyze AR calling and denial trends to identify issues and collaborate internally to resolve escalations and improve outcomes.
Minimum Requirements
- 2–4 years of experience in healthcare operations, RCM, or related claims/AR workflows required.
- Practical experience with AR Calling and denial management including case progression and documentation.
- Strong proficiency in Microsoft Office tools (Excel, Word) and operational systems for workflow and status tracking.
- Willingness to work Hybrid in Chennai, India.
Ideal Candidate Profile
- Experienced in revenue cycle management (RCM) operations with a focus on AR calling and denial workflows.
- Detail-oriented with ability to maintain audit-ready documentation and work within SOPs and quality standards.
- Capable of using AI-enabled tools to assist workflow and improve operational accuracy while retaining decision responsibility.