Senior Principal - Platform Architect Voice
GSK (company site, opens in a new tab)15+ yrsBengaluruOn-siteDirect career pageEst. 40–65 LPA
Posted 15h ago
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Job description
Structured overview of role & requirements
About This Role
- Own technical design and standards for GSK's voice and unified communications platform, focusing on secure, scalable, and consistent reference architectures.
- Architect for reliability, resilience, and AI integration ensuring achievable SLOs and intelligent operations across the platform.
- Provide design assurance with early technical guidance to engineering teams; evaluate new technologies against architectural OKRs and enforce compliance including GxP standards.
Minimum Requirements
- Minimum 15 years overall experience with 6-8 years in technology architecture or senior engineering, including 3+ years creating reference architectures or standards.
- Degree in technology or engineering discipline or equivalent practical experience; architecture certifications (e.g., TOGAF) are desirable.
- Expertise in enterprise voice and unified communications including Session Initiation Protocol, call control, SBCs, QoS, high availability, and secure/compliant platform design (including regulated environments).
- Experience running design assurance or architecture reviews with authority to decline non-compliant designs; knowledge of AI-assisted delivery patterns.
Ideal Candidate Profile
- Proven ability to influence engineering teams to adopt patterns and standards without formal authority and to judiciously balance architectural exceptions against standards.
- Experienced in designing voice architectures that improve service quality, resilience, adoption, or cost, indicating strong operational and domain insight.
- Collaborative with enterprise architecture and security functions, capable of managing supplier and managed-service solution architecture standards and compliance.