SR SPECIALIST, DIGITAL OPERATIONS & WEB EXPERIENCE
Northern Trust (company site, opens in a new tab)5+ yrsBengaluruOn-siteDirect career pageEst. 10–18 LPA
Posted 13h ago
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Job description
Structured overview of role & requirements
About This Role
- Own and improve end-to-end digital content workflows, including intake, prioritization, approvals, publishing, QA, measurement, and optimization across Northern Trust’s global public web ecosystem and other owned digital channels.
- Manage digital publishing operations using Adobe Experience Manager or similar CMS platforms, ensuring content accuracy, structured practices, metadata management, and performance validation.
- Establish and enforce digital publishing standards and governance by coordinating compliance with UX, SEO, accessibility, analytics, privacy, and technology requirements and driving operational risk reduction.
Minimum Requirements
- Bachelor’s degree or equivalent in Digital Marketing, Marketing Technology, Information Systems, Business, Communications, or related field.
- 5+ years of relevant experience in digital operations, web operations, content or marketing operations, or digital-experience delivery.
- Hands-on experience with enterprise websites and CMS platforms; Adobe Experience Manager experience strongly preferred.
- Experience owning or improving digital workflows, SOPs, governance, QA standards, and coordinating work across business and technical teams.
Ideal Candidate Profile
- Experienced in managing complex digital ecosystems with a focus on operational scalability, quality assurance, and workflow optimization.
- Skilled in cross-functional collaboration bridging business and technical stakeholders in a global matrix environment.
- Comfortable using operational and performance data to drive continuous improvement and able to support adoption of automation, integrations, and platform enhancements.