Senior Content Analyst
London Stock Exchange Group (LSEG) (company site, opens in a new tab)BengaluruOn-siteDirect career pageEst. 14–22 LPA
Posted 12h ago
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Job description
Structured overview of role & requirements
About This Role
- Lead and guide Service teams globally to deliver timely, accurate resolution of financial content queries adhering to LSEG standards and meet service metrics consistently.
- Own incident management for fundamentals content, analyze root causes, implement preventive actions, and collaborate with cross-functional teams to ensure data accuracy and reduce cases.
- Mentor and develop service resolvers, partner with operations and quality teams on client enhancements, drive improvements in quality standards, and manage regular reporting on service performance metrics.
Minimum Requirements
- Bachelor’s degree or equivalent in finance, accounting, economics, mathematics, or statistics.
- Strong fundamentals content knowledge related to historical financial statements and accounting standards.
- Work Experience Required: Not explicitly mentioned in the JD.
- Proficiency or experience with data tools such as Python, SQL, Power BI; strong analytical skills and experience with large datasets; Lean/Six Sigma Green/Black belt certification or practical Lean project management experience is required.
Ideal Candidate Profile
- Experienced in managing and mentoring global teams focused on financial data content with proven ability to meet strict service level agreements.
- Skilled in multi-disciplinary collaboration across content, operations, and quality teams to drive data accuracy and client satisfaction.
- Strong technical capability combining finance domain expertise with advanced data analysis, visualization, and process improvement skills.