Mainframe Application Support Engineer
Kyndryl (company site, opens in a new tab)4+ yrsBengaluruOn-siteDirect career pageEst. 7–13 LPA
Posted 12h ago
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Job description
Structured overview of role & requirements
About This Role
- Provide L2/L3 production support for mainframe applications using Natural and Adabas, ensuring high availability and operational stability.
- Monitor application performance, troubleshoot and resolve production issues within SLA timelines, including batch processing and job scheduling.
- Collaborate with business, development, and infrastructure teams for issue resolution, maintain operational documentation, and ensure compliance with security and audit standards.
Minimum Requirements
- 4+ years of experience in Mainframe Application Support focusing on Natural and Adabas technologies.
- Proven experience with IBM z/OS environments including JCL, TSO/ISPF, SDSF, and mainframe utilities.
- Experience supporting 24x7 mission-critical production environments with incident, problem, and change management.
- Work Experience Required: 4+ years in relevant mainframe application support roles. Notice period: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Experienced in supporting mission-critical applications with strong troubleshooting and root cause analysis skills targeting Natural/Adabas applications.
- Familiar with mainframe scheduling and monitoring tools (CA-7, Control-M, OPC/TWS) and ITSM tools like ServiceNow.
- Capable of working across global teams, handling prioritized ticket queues, and contributing to service improvements and modernization initiatives.