Mainframe Application Support Engineer
Kyndryl (company site, opens in a new tab)4+ yrsBengaluruOn-siteDirect career pageEst. 8–18 LPA
Posted 10h ago
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Job description
Structured overview of role & requirements
About This Role
- Provide L2/L3 production support and ensure high availability of Mainframe applications built on Natural and Adabas.
- Monitor and troubleshoot application performance issues, perform root cause analysis, and implement preventive solutions within SLA timelines.
- Manage batch processing, online transactions, job scheduling, production releases, and compliance with security and audit requirements.
Minimum Requirements
- 4+ years experience in Mainframe Application Support focusing on Natural and Adabas technologies.
- Proven experience in IBM z/OS environments with knowledge of JCL, TSO/ISPF, SDSF, CICS, VSAM, batch processing, and job scheduling.
- Experience supporting 24x7 production environments including incident, problem, and change management processes.
- Hands-on experience with scheduling tools such as CA-7, Control-M, OPC/TWS, and incident management tools like ServiceNow.
Ideal Candidate Profile
- Experienced in managing mission-critical mainframe applications with operational ownership in large enterprise environments.
- Strong troubleshooting and root cause analysis skills with ability to collaborate across global teams and stakeholders.
- Familiarity with ITIL practices, release management, and proactive monitoring/automation in mainframe environments.