Facility Manager - Soft Services
JLL (company site, opens in a new tab)8+ yrsMumbaiOn-siteDirect career pageEst. 10–18 LPA
Posted 10h ago
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Job description
Structured overview of role & requirements
About This Role
- Manage and oversee all soft facility services including housekeeping, security, catering, waste management, landscaping, pest control, and reception to ensure high-quality, compliant delivery aligned with SLAs and budgets.
- Serve as the primary point of contact for all soft service functions and contractors, ensuring effective coordination, compliance with agreements, and continuous improvement initiatives.
- Lead the on-site soft services team, oversee financial performance, statutory compliance, and maintain strong client relationships with regular reporting and issue escalation.
Minimum Requirements
- Minimum 8+ years experience managing soft service functions in IT/ITES or large corporate facilities.
- Graduate degree in Hotel Management, Hospitality Management, or related field required.
- On-site work location in Mumbai, Maharashtra mandatory.
- Experience in vendor management, SLA development, and statutory compliance essential.
Ideal Candidate Profile
- Demonstrated capability in managing multi-site or large-scale soft services operations within corporate or IT/ITES environments.
- Experienced leader with proven skills in managing teams, driving service quality, and client engagement in facilities management.
- Proficient in financial tracking, compliance management, and implementing continuous improvement in facilities services.