Banking Support Analyst
Citi (company site, opens in a new tab)PuneOn-siteDirect career pageEst. 5–8 LPA
Posted 10h ago
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Job description
Structured overview of role & requirements
About This Role
- Provide day-to-day operational support including record maintenance, account opening coordination, and client communication handling.
- Serve as liaison between operations staff, relationship managers, legal/compliance teams, and clients for regulatory business requirements and project updates.
- Manage multiple projects simultaneously focusing on delivery of regulatory client communications, create training materials, and oversee user acceptance testing.
Minimum Requirements
- Bachelor’s or University degree required.
- Experience in Mortgage operations, Loan Processing, Transaction services, or Payment services preferred.
- Proficiency in Microsoft Office mandatory.
- Comfortable working rotational late-night shifts starting around 11:30 PM or 12:30 AM.
Ideal Candidate Profile
- Experienced in mortgage and loan operations within financial services or banking operations environment.
- Skilled in project coordination and client liaison with ability to handle multiple regulatory projects concurrently.
- Strong organizational and communication skills with ability to work effectively during late-night shifts.