Mainframe Application Support Engineer
Kyndryl (company site, opens in a new tab)4+ yrsBengaluruOn-siteDirect career pageEst. 8–14 LPA
Posted 8h ago
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Job description
Structured overview of role & requirements
About This Role
- Provide L2/L3 production support for mainframe applications using Natural and Adabas, ensuring high availability and operational stability.
- Monitor and troubleshoot application performance and production issues within SLA timelines, including batch processing and job scheduling.
- Collaborate with various teams to resolve issues, support change and release management, and maintain compliance with security and business continuity standards.
Minimum Requirements
- Minimum 4+ years experience in Mainframe Application Support focusing on Natural and Adabas.
- Experience with IBM z/OS environments, including knowledge of JCL, TSO/ISPF, SDSF, CICS, VSAM, batch processing, and job scheduling.
- Experience supporting 24x7 mission-critical production environments and familiarity with ITSM tools like ServiceNow.
- Work Experience Required: Minimum 4+ years in relevant mainframe application support.
Ideal Candidate Profile
- Experienced in troubleshooting and root cause analysis for Natural/Adabas mainframe applications in high-availability settings.
- Capable of managing production support operations, incident/problem/change management, and coordinating across global teams.
- Familiarity with mainframe scheduling tools (CA-7, Control-M, OPC/TWS) and adherence to ITIL-based service management practices.