Change Management - Manager
State Street Corporation (company site, opens in a new tab)10+ yrsBengaluruOn-siteDirect career pageEst. 25–40 LPA
Posted 8h ago
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Job description
Structured overview of role & requirements
About This Role
- Develop and drive execution of ITIL V4/ITSM-based Enterprise IT Change Management strategy, governance, processes, and transformation/remediation plans.
- Manage day-to-day IT Change Management operations including governance, cross-department collaboration, and monitoring of policies, processes, and controls.
- Lead the transformation from change management initiatives to business-as-usual (BAU) functions ensuring integration with delivery and business operations.
Minimum Requirements
- Minimum Bachelor’s degree in Computer Science, Information Systems, Science, Engineering, or Technology.
- At least 10 years of IT experience specifically in ITIL Change Management Operations.
- Strong knowledge of ITIL V4, IT Change Management (Application and/or Infrastructure), SDLC methodologies; experience with Agile and Waterfall is a plus.
- Work location requirement: Minimum of four days per week onsite to manage APAC/EMEA shifts.
Ideal Candidate Profile
- Experienced in defining and instituting scalable change management standards, tools, and methodologies across global initiatives.
- Able to operate with strong planning, governance, disciplined execution, and accountability for outcomes.
- Comfortable working under pressure to meet tight schedules and collaborating effectively across multiple IT departments and business units.