Collaboration Platforms Administrator
eBay (company site, opens in a new tab)5+ yrsBengaluruOn-siteDirect career pageEst. 15–30 LPA
Posted 7h ago
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Job description
Structured overview of role & requirements
About This Role
- Provide operational support and administration for enterprise collaboration and messaging platforms including Exchange Online, Microsoft 365, Slack Enterprise Grid, Google Workspace, and Cisco Cloud Email Security.
- Manage and troubleshoot enterprise email services focusing on mail flow, message hygiene, security policies, and incident response while meeting service level objectives.
- Collaborate with multiple cross-functional teams and vendors to support platform reliability, security, automation, integration, and enhancement rollouts including AI-enabled capabilities.
Minimum Requirements
- 5+ years experience administering enterprise messaging and collaboration platforms in large-scale environments.
- Hands-on experience with Exchange Online, Microsoft 365, Google Workspace, Slack Enterprise Grid, and enterprise email security platforms such as Cisco Cloud Email Security.
- Strong knowledge of enterprise email infrastructure including SMTP, mail flow, connectors, transport rules, SPF, DKIM, DMARC, and incident handling including phishing investigations.
- Work Experience Required: 5+ years; Notice Period: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Experienced in supporting global-scale enterprise collaboration platforms with 20,000+ users demonstrating familiarity with Slack Enterprise Grid administration.
- Proficient with automation and administrative scripting using Microsoft Graph, Exchange Online PowerShell, Google Apps Script, Google Workspace Admin APIs, or equivalent.
- Capable of implementing and supporting AI governance, AI-powered automation, and collaboration platform integrations within enterprise environments.