Senior Specialist, Implementation
Mastercard (company site, opens in a new tab)PuneOn-siteDirect career pageEst. 20–32 LPA
Posted 7h ago
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Job description
Structured overview of role & requirements
About This Role
- Serve as central point of contact for customers and MasterCard representatives in end-to-end processing implementation projects.
- Provide testing support and guidance on processing implementation activities across multiple key customer projects simultaneously.
- Define, document, and maintain standard and non-standard processing implementation processes and train internal teams and customers.
Minimum Requirements
- Bachelor’s degree in IT, Computer Science, Exact Sciences, Business, or equivalent experience.
- Expert knowledge of IT systems with strong understanding of network topology and project management.
- Strong knowledge of payment transaction processing and industry business principles.
- Work Experience Required: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Experienced in managing multiple customer implementation projects involving technical and business processing elements.
- Skilled in customer-facing consultative roles with the ability to drive change in technical environments.
- Demonstrates clear communication capabilities, especially in teaching and training contexts, within complex payment industry settings.