Engineering Management
Trimble Inc. (company site, opens in a new tab)10+ yrsChennaiOn-siteDirect career pageEst. 30–48 LPA
Posted 7h ago
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Job description
Structured overview of role & requirements
About This Role
- Lead and manage daily operations of Trimble Viewpoint's Global Cloud Services supporting 22,000+ servers and 6,000+ enterprise customers.
- Develop and execute a technical roadmap focused on AI-enabled cloud operations, agentic automation, and self-healing cloud ecosystems.
- Own customer uptime and reliability metrics, optimize SLA and MTTR via AI-assisted processes, and oversee global FinOps and capacity planning.
Minimum Requirements
- 10+ years of IT and cloud infrastructure experience with proven engineering leadership and people management roles.
- In-depth operational knowledge of ITIL disciplines including Incident, Problem, Change, Configuration, and Release Management.
- Proven experience managing high-priority operational escalations and customer communications.
- Location: Chennai, India.
Ideal Candidate Profile
- Experience driving standardized cloud operational processes and metrics across global, multi-region teams.
- Familiarity with AI automation frameworks and implementing agentic automation or autonomous remediation workflows.
- Demonstrated ability in cloud service management including audit and compliance with ISO 27001, SOC 2, and NIST standards.