AWS Support Engineer
Capco, a Wipro company (company site, opens in a new tab)4+ yrsBengaluruOn-siteDirect career pageEst. 8–16 LPA
Posted 2h ago
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Job description
Structured overview of role & requirements
About This Role
- Provide L1 to L3 support for Post Trade Processing applications including Middle-Office, back-office, and Settlements.
- Manage incidents, problems, change management, release management, and disaster recovery processes to ensure service quality and application availability.
- Coordinate with SMEs and internal stakeholders to resolve issues, monitor application performance, and improve support processes.
Minimum Requirements
- Minimum 4 years of experience in Production Support, DevOps, or Site Reliability Engineering (SRE).
- Proficiency with AWS, Snowflake, various RDBMS (Oracle, MS SQL Server, Sybase), and batch job schedulers like TWS / Autosys.
- Experience with Windows and UNIX operating systems and scripting in Python.
- Work Experience Required: Minimum 4 years as specified in the skills section.
Ideal Candidate Profile
- Experienced in operating production support in enterprise environments, especially in Financial Services or Capital Markets domain.
- Hands-on familiarity with AWS cloud services combined with DevOps/SRE practices for application support and monitoring.
- Ability to independently manage resolution workflows while collaborating with SMEs and multiple teams in complex operational settings.