Business Analyst – (Client Engagement Services)
Gartner (company site, opens in a new tab)0–4 yrsGurugramOn-siteDirect career pageEst. 8–16 LPA
Posted 7h ago
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Job description
Structured overview of role & requirements
About This Role
- Own end-to-end execution of client engagement campaigns across Gartner’s products, practices, and business units with focus on improving client retention.
- Analyze campaign performance data and use A/B testing to enhance effectiveness and scalability of outreach programs.
- Collaborate with internal stakeholders to deliver insights, manage campaign requests, and influence client engagement strategies.
Minimum Requirements
- MBA degree required.
- 0-4 years of work experience.
- Knowledge of information technology and product development.
- Experience with analytical problem solving and tools; exposure to Lean Six Sigma or process improvement techniques is a plus.
Ideal Candidate Profile
- Early career professional with strong business acumen and quantitative problem solving skills.
- Comfortable with data-driven decision-making and managing multi-stakeholder collaboration.
- Focused on operational excellence and continuous process improvements within client engagement programs.