Manager - Retail Store Operations
VodafoneZiggo (company site, opens in a new tab)2–5 yrsAhmedabadOn-siteDirect career pageEst. 3.5–7 LPA
Posted 1d ago
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Job description
Structured overview of role & requirements
About This Role
- Own entire operations and sales performance of the Vodafone Idea Limited retail store including customer service and revenue targets for postpaid and prepaid products.
- Manage store-level profitability, marketing activities, and health, safety, and wellness (HSW) compliance.
- Lead and oversee all store staff with responsibilities spanning customer acquisition, service excellence, and store management.
Minimum Requirements
- Bachelor's degree required.
- 2-5 years experience in retail store operations or telecom sector in a similar role.
- Location: Gujarat (Ahmedabad location specifically mentioned).
- Work Experience Required: 2-5 years in retail or telecom store management.
Ideal Candidate Profile
- Experience operating in telecom or retail environments with a focus on store-level sales and customer service.
- Demonstrated ability in people management and decision-making to drive store profitability and operational excellence.
- Proven skills in communication, customer handling, and team leadership with measurable impact on store performance.