Regional After Sales Manager
Stark IndustriesMumbaiOn-siteDirect career pageEst. 9–18 LPA
Posted 1d ago
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Job description
Structured overview of role & requirements
About This Role
- Oversee after-sales operations across multiple regions to ensure customer satisfaction and loyalty.
- Lead a team to deliver service support, manage service contracts, and develop strategies for operational efficiency and client engagement.
- Collaborate with sales and product teams to address customer needs, resolve issues, and drive after-sales revenue growth.
Minimum Requirements
- Proficiency in CRM software and Microsoft Office Suite.
- Demonstrated leadership and team management capabilities.
- Experience in after-sales or relevant industry operations (exact years not specified).
- Work Experience Required: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Experienced in managing regional after-sales operations with a focus on customer retention and service excellence.
- Skilled in cross-functional collaboration between after-sales, sales, and product teams to optimize customer experience.
- Data-driven approach with analytical skills to track performance and develop improvement strategies.