Business Analytics Analyst- Generative AI
Citi (company site, opens in a new tab)3+ yrsBengaluruHybridDirect career pageEst. 15–28 LPA
Posted 1d ago
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Job description
Structured overview of role & requirements
About This Role
- Analyze complex datasets to identify trends and provide actionable insights supporting business decisions and senior leadership.
- Develop and implement GenAI-powered solutions including prompt engineering, RAG, and Agentic AI models to enhance digital customer experiences and operational efficiency.
- Lead digital marketing strategy analysis, optimize digital servicing channels, and drive experimentation through A/B and multivariate testing to improve customer engagement and reduce service costs.
Minimum Requirements
- Bachelor's degree with at least 3 years experience OR Master's degree with 2 years experience in analytics or related field.
- Hands-on proficiency in Python, SQL, and Machine Learning; PySpark experience preferred.
- Experience with GenAI technologies (prompt engineering, LangChain, LangGraph, RAG, Agentic AI) and familiarity with GenAI governance principles.
- Work Experience Required: 2-3 years in Business Analytics or Data Science roles in financial services or related domains.
Ideal Candidate Profile
- Experienced in leveraging advanced analytics and AI to solve complex business problems, especially in digital marketing and product sales analytics.
- Capable of independent problem solving and communicating complex insights clearly to diverse stakeholders including senior leadership.
- Demonstrated ability to manage large, complex datasets and collaborate across functions to drive digital growth and efficiency in financial services or credit card business.