Software Engineer III - Performance Test Engineer
JPMorgan Chase & Co. (company site, opens in a new tab)3+ yrsHyderabadOn-siteDirect career pageEst. 10–20 LPA
Posted 1d ago
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Job description
Structured overview of role & requirements
About This Role
- Design, develop, and execute load, stress, soak, and scalability tests for contact center applications using tools like JMeter, BlazeMeter, Hammer, and Cyara.
- Analyze performance test results, identify bottlenecks, and collaborate with development and infrastructure teams for performance tuning and remediation.
- Develop and maintain performance test automation integrated into CI/CD pipelines and produce performance reports for stakeholders.
Minimum Requirements
- 3+ years of applied software engineering experience with formal training or certification.
- Hands-on experience with performance and load testing tools JMeter and/or BlazeMeter.
- Experience testing contact center/telephony applications (voice, IVR, chat) and familiarity with Hammer and Cyara.
- Proficiency with AWS cloud services, specifically Amazon Connect or comparable platforms, and integrating automated tests into CI/CD pipelines using tools like Jenkins and version control (Git/Bitbucket).
Ideal Candidate Profile
- Experienced in performance testing specifically within contact center/telephony application domains involving voice, IVR, and chat platforms.
- Comfortable working within Agile/Scrum teams and collaborating cross-functionally between developers, product owners, and operations.
- Capable of leveraging AI-assisted development tools responsibly, with an understanding of secure coding, data sensitivity, and validation of AI outputs in engineering workflows.