Lead System Engineer - Azure/Citrix (L3) (Taleo ID: 25000QAY)
CGI (company site, opens in a new tab)BengaluruOn-siteDirect career pageEst. 15–28 LPA
Posted 1d ago
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Job description
Structured overview of role & requirements
About This Role
- Manage and support L3 Azure Virtual Desktop Infrastructure, Citrix systems (XenApp, XenDesktop, NetScaler), and Ivanti User Workspace Manager including incident resolution and infrastructure monitoring.
- Perform maintenance, troubleshooting, upgrades, and automation of Azure and Citrix environments, ensuring stability and SLA adherence.
- Develop and maintain infrastructure-as-code using Terraform, implement automation scripts, and contribute to continuous improvement and incident root cause analysis.
Minimum Requirements
- Experience in advanced support and management of Citrix Virtual Apps and Desktops including components like XenApp, XenDesktop, NetScaler, UPM, MCS, and Ivanti User Workspace Manager.
- Strong knowledge of Azure Virtual Desktop management and Windows Server environments (2016, 2019, 2022), including Active Directory, DNS, DHCP, Windows 10/11.
- Hands-on experience with scripting for automation, infrastructure-as-code (Terraform), and supporting tools such as SCOM, BEM, Zabbix, SCCM, and monitoring solutions.
- Work Experience Required: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Technically proficient engineer capable of independently managing and troubleshooting complex Citrix and Azure Virtual Desktop infrastructure at L3 level with strong problem-solving skills.
- Experience in automation, DevOps practices including managing Terraform code and scripting to automate recurring tasks.
- Familiarity with ITIL processes, SLA management, incident, problem, request, and change management in a large enterprise IT environment.