Associate - Sales Operations
Sandoz (company site, opens in a new tab)2–3 yrsTelanganaOn-siteDirect career pageEst. 5–8 LPA
Posted 21h ago
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Job description
Structured overview of role & requirements
About This Role
- Manage end-to-end order processing and customer service activities for assigned B2B customers ensuring timely, accurate execution.
- Maintain proactive communication with customers and internal stakeholders to support smooth order execution and compliance with operational and quality standards.
- Provide order, forecast, and customer data for S&OP meetings and contribute to continuous improvement of sales operations processes.
Minimum Requirements
- 2-3 years experience in sales operations, supply chain, order management, or related fields, preferably in pharmaceutical or GCC environment.
- Strong understanding of order-to-cash and sales/commercial processes.
- Experience with customer orders, operational systems, and month-end closing supporting audit-compliant controls.
- Not explicitly mentioned in the JD: formal education degree and notice period requirements.
Ideal Candidate Profile
- Experienced in managing B2B customer order lifecycles within pharmaceutical or regulated environments, indicating ability to operate in compliance-driven settings.
- Capable of cross-functional coordination with commercial and supply chain teams to ensure order accuracy and customer satisfaction.
- Skilled in handling order forecasting, complaint management, and operational reporting supporting Sales & Operations Planning (S&OP).