Service Delivery Manager - HRO - Employee Lifecycle Management 4D
Genpact (company site, opens in a new tab)NoidaHybridDirect career pageEst. 10–18 LPA
Posted 1d ago
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Job description
Structured overview of role & requirements
About This Role
- Develop and implement strategies for employee lifecycle management including recruitment, onboarding, training, performance evaluation, and offboarding.
- Ensure compliance with HR policies and regulations while collaborating with cross-functional teams to improve employee experience.
- Analyze HR data and metrics to drive continuous improvement, provide guidance to HR staff and managers, and handle employee relations and conflict resolution.
Minimum Requirements
- Mandatory skills: Human Resources Operations, Lean Six Sigma (LSS), Workday HCM.
- Education: Bachelor's in Commerce, Economics, Finance or Master's in Business Administration or Business Analytics.
- Required language proficiency: English at C2 level.
- Work Experience Required: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Experienced in managing end-to-end employee lifecycle processes within HR operations, preferably with exposure to technology-driven HR solutions.
- Comfortable working in a hybrid environment with a night shift schedule in India.
- Ability to collaborate across functions and use data analytics to improve HR processes and employee experience.