Inside Sales Manager
2070 Health (company site, opens in a new tab)4–8 yrsGurugramOn-siteDirect career pageEst. 6–10 LPA
Posted 16h ago
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Job description
Structured overview of role & requirements
About This Role
- Manage and optimize inside sales operations focused on patient acquisition, lead conversion, and consultation bookings in a healthcare oncology setting.
- Lead and develop the inside sales and patient relationship team, setting targets and ensuring adherence to communication and quality standards.
- Oversee CRM and lead management processes, generate MIS reports, analyze conversion trends, and coordinate with marketing teams to improve lead quality and operational efficiency.
Minimum Requirements
- 4–8 years experience in inside sales, lead conversion, customer engagement, or patient acquisition; 1–2 years team handling preferred.
- Graduate degree in Business Administration, Marketing, Healthcare Management, or related field; MBA preferred.
- Strong experience in CRM systems, Excel, MIS, and performance reporting.
- Location: Delhi NCR (implicit from job location).
Ideal Candidate Profile
- Experience working in healthcare, hospitals, oncology, diagnostics, IVF, or specialty healthcare services with knowledge of patient engagement workflows.
- Demonstrated ability to manage high-volume inbound leads, improve appointment conversions, and reduce lead leakage.
- Proven leadership in supervising inside sales/patient relationship teams with a data-driven and patient-centric approach.